Join Our Team as an IT Support Analyst!
Are you passionate about solving technical issues and providing excellent customer service? We are seeking a dedicated IT Support Analyst to join our dynamic team. In this role, you will be responsible for diagnosing and resolving hardware and software problems, assisting users with technical issues, and maintaining IT infrastructure reliability.
Key Responsibilities:
Provide first-line support for technical issues and escalate complex problems to appropriate teams.
Install, configure, and troubleshoot software applications and operating systems.
Monitor and maintain computer systems and networks to ensure optimal performance.
Respond to IT support tickets and ensure timely resolution of issues.
Assist in IT equipment procurement and inventory management.
Join Our Team as an IT Support Analyst!
Are you passionate about solving technical issues and providing excellent customer service? We are seeking a dedicated IT Support Analyst to join our dynamic team. In this role, you will be responsible for diagnosing and resolving hardware and software problems, assisting users with technical issues, and maintaining IT infrastructure reliability.
Key Responsibilities:
Provide first-line support for technical issues and escalate complex problems to appropriate teams.
Install, configure, and troubleshoot software applications and operating systems.
Monitor and maintain computer systems and networks to ensure optimal performance.
Respond to IT support tickets and ensure timely resolution of issues.
Assist in IT equipment procurement and inventory management.