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Available Jobs

Business Development Manager

Riyadh

As a Business Development Manager, you will be responsible for driving business growth, identifying new opportunities, and building strategic partnerships for the company. You will play a crucial role in expanding the company's market presence, increasing revenue, and achieving business objectives. Responsibilities• Accountable for the pursuit activity and results for a defined portfolio of business across the KSA and the Gulf Region • Develops and implements tactical plans to achieve portfolio business development goals and objectives. • Conducts account planning and proactively seeks to bring innovative ideas and approaches to the account strategy. • Develops and maintains effective relationships and communicates effectively with key client leaders and staff in order to drive account penetration and growth. • Continually develops new client business by pursuing account penetration within existing clients. • Serves as the client’s expert on the Maximus business model, risk management, client-specific value-proposition and business impacts. • Supports integration of enterprise and cross-functional initiatives across account portfolio, including account planning, forecasting, and budgeting, and best practices • Contributes to the Maximus continuous improvement approach through involvement in account-related case studies, collateral and thought leadership, and the identification of client and market trends relevant for future Maximusopportunities and solutions. • Work and manage closely with Corporate (Finance, Legal, Human Capital, SOA, IT and others) throughout the capture process for a smooth end-to-end contracting and implementation cycle for the new partners. • Interacts and establish relationships externally with the key partners in the Gulf health and digital services spaces, and internally with other Maximus teams to maximize the value of the overall Maximus Group business. • Continuously seeks ways to innovate, improve processes, and drive business success.• Collaborates with cross-functional teams to develop customized solutions for clients and address their needs.

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23-Jun-2024

Researcher

Riyadh

Our Researcher is responsible for conducting thorough and accurate research using both qualitative and quantitative methods to support our projects and initiatives and analysis and interpretation of data using statistical tools and software.   Responsibilities    - Design and implement research studies in line with project goals. - Collect data through various methods such as surveys, interviews, and database research. - Gather data from various sources, including surveys, databases, government reports and academic studies. - Analyze policy proposals, existing regulations and legislative trends to assess their impacts. - Utilize appropriate research methodologies and techniques. - Analyze and interpret data using statistical tools and software. - Identify trends, patterns, and insights from data. - Prepare comprehensive reports and presentations summarizing findings. - Conduct thorough literature reviews to contextualize research findings. - Stay updated with the latest research, policy changes, developments and advancements in the field. - Work collaboratively with team members and other departments to integrate research findings into projects. - Communicate research results and recommendations to stakeholders. - Document all research processes, methodologies, and findings. - Prepare detailed reports, articles, and papers for publication or presentation. Ensure all research activities comply with relevant ethical and legal standards. - Collaborate with team members and other departments. - Foster a culture of continuous learning and innovation. - Ensure adherence to Quality and Customer Experience standards both internally by Maximus teams and externally with our Partners. - Ensure a culture of customer service excellence and continuous improvement is established across the organization, including the robust use of the various performance management systems and tools.

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18-Jun-2024

Facilities Specialist

Riyadh

The Facilities Specialist is responsible for driving and overseeing the activities that support the functionality, safety, and sustainability of Maximus’s facilities to ensure they are well-maintained and provide a safe. Clean, and comfortable working environment for all staff and visitors. Taking the necessary measure to maintain full compliance with any government regulations. Space Management: applying the approved space occupancy plan by overseeing the space allocation activities. Inspections: Conduct regular inspections of the facilities to identify maintenance and repairs needs, safety hazards, and compliance issues, and to ensure that facilities are clean and well-maintained. Considering the spread of Maximus offices across KSA, such inspection activities will require frequent travelling and stays in different cities / areas. Maintenance and Upkeep: schedules maintenance and repairs for facilities and equipment, ensuring that work is completed in a timely and efficient manner, this includes periodic, preventive, corrective and emergency maintenance. Responding to maintenance emergencies, such as power outages, leaks, or equipment failures, and taking prompt action to mitigate risks and minimize downtime. Security: Monitoring security guard performance, attendance, and behavior making sure all the properties are well secured. Frequently testing the access control systems making sure to issue the necessary permits / cancellations for employees. Daily monitoring of CCTV setup across branches to validate smooth operation is in place. Work Orders: manage work orders in different areas and prioritize tasks based on the urgency and importance of the work. Follow up on-site works projects, develop business plans, and adhere to them, flagging any risks. Vendors and Contractors: work closely with vendors and contractors to address different work orders ensuring that work is completed according to the company's standards and within budget in a timely manner in full coordination with internal relevant stakeholders. Compliance with Health & Safety and Local regulations: ensures that all facilities are following Health & Safety regulations, Local regulations and that any necessary improvements or repairs are made. Regularly checking that all FM activities fall within the designated laws, regulations and industry standards. Government Requirements: work closely both internally with Government Relation Department and externally with consultants to follow up on government requirements (Baladiy-building compliance - Salama) to implement and maintain compliance with all requirements providing all support required for the licenses to be obtained. Inventory and Supplies: track inventory levels and order supplies as needed to ensure that facilities are well-stocked with necessary equipment and materials. This included but not limited to cleaning material, refreshments, hardware, and spare parts. Communication: communicate with management and staff to ensure that they are aware of maintenance schedules, repairs, and any other issues that may affect their work. Utilities: managing all utility services including electricity and water services, to issue move ins, move outs of Saudi Electricity Company portal and maintaining all the bills on monthly basis by addition and removal, monitoring month-to-month consumption and highlight any anomalies, then processing the bills for payment. Environment: Continually taking care of environment by better utilization of power and resources, making sure ACs. Lights, and other equipment are switched off when not in use / needed. And always exploring any approach that can help reduce power consumption. Observing waste management protocols and making sure that such an activity is being conducting by cleaning teams in a timely well-organized manner, highlighting any risks or hazards. Any other duties that may be required and assigned by management.

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13-Jun-2024

Facilities and Property Manager

Riyadh

The Facilities and Property Manager is responsible for driving and overseeing the activities that support the functionality, safety, and sustainability of Maximus’s facilities to ensure they are well-maintained and provide a safe. Clean, and comfortable working environment for all staff and visitors. Taking the necessary measure to maintain full compliance with any government regulations. Property Management: Managing all activities related to leases including but not limited to, searching for and sourcing possible property for projects as per the set criteria, initiating the lease discussion with landlords / real estate agents, negotiating lease terms and conditions, and review of draft leases prior to pushing them through maximus Authority Matrix Approval process. Space Management: Work closely with HR department to assign people to workspaces, and continually exploring better space utilization. Project Management: managing facility-related projects, such as renovations or equipment installations, new office moves collaborating with Procurement and Finance Teams to effectively schedule project payments to avoid stopping projects and delaying their delivery. Maintenance and Upkeep: Plan, schedule, monitor, and manage maintenance and repairs for facilities and equipment, ensuring that work is completed in a timely and efficient manner, this includes periodic, preventive, corrective and emergency maintenance. Security: Managing security activities including security guard performance, access control systems, CCTV .. etc  making sure all the properties are well secured. Compliance with Health & Safety and Local regulations: ensures that all facilities are following Health & Safety regulations, Local regulations and that any necessary improvements or repairs are made. Government Requirements: work closely both internally with Government Relation Department and externally with consultants to follow up on government requirements (Baladiy-building compliance - Salama) to implement and maintain compliance with all requirements providing all support required for the licenses to be obtained. Communication: communicate with management and staff to ensure that they are aware of maintenance schedules, repairs, and any other issues that may affect their work. Customer Service: ensuring that customers, employees, and visitors are satisfied with the Maximus facilities positively creating a welcoming environment for all and maintain a positive attitude at work. Maintaining an effective and respectful communication with all stakeholders considering the diversity of beliefs, behaviors, orientations, identities, and cultural backgrounds. Utilities: managing all utility services including electricity and water services, to issue move ins, move outs of Saudi Electricity Company portal and maintaining all the bills on monthly basis by addition and removal, monitoring month-to-month consumption and highlight any anomalies, then processing the bills for payment. Cost Reduction: managing the cost for allocated maintenance and repair of all Maximus premises ensuring all work is completed and agreed budget. Service Level Agreement - ensure there is a standardized service level agreement with all outside contractors for maintenance, repairs, and that all work is completed according to the company's standards and within budget. Managing staff: performance managing the facilities team and ensure that all staff are trained and equipped to perform their duties safely and effectively. Developing and implementing energy conservation programs: responsible for developing and implementing energy conservation programs to reduce the company's energy consumption and costs. Performance Management: managing the facilities team, conducting monthly one to one performance reviews and development plan in place for all team members. Any other duties that may be required and assigned by management.

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13-Jun-2024

Office Manager

Jeddah

Full time

Join Our Team as an Office Manager! Are you passionate about creating welcoming environments and ensuring smooth operations? Do you thrive in a fast-paced setting where organization and attention to detail are paramount? If so, we want you to join our team as an Office Manager! Responsibilities: - Lead and manage the office support team to ensure effective performance. - Provide exceptional customer service to all beneficiaries, ensuring a warm welcome and support throughout their visit. - Coordinate and manage branch timetables, including appointments, training sessions, and events. - Organize and oversee events, meetings, and conferences as required. - Ensure compliance with branch policies and procedures for third-party use of facilities. - Liaise with marketing for branch-specific marketing materials. - Maintain a clean, organized, and professional work environment. - Coordinate with external vendors for various services, including cleaning, maintenance, and catering. - Manage office supplies inventory and procurement. - Liaise with IT support for any technical issues and with finance for invoice payment and reconciliation. - Maintain records, handle documentation, and act as a point of contact for deliveries.  

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13-Jun-2024

Data Scientist

Riyadh

Full time

  Are you a data enthusiast with a knack for uncovering insights and driving business progress? We're looking for a skilled Data Scientist to join our dynamic team! Key Responsibilities: - Data Organization: Design, develop, and maintain scalable data forms and systems for efficient data processing, including ingestion, integration, and transformation. - Data Analysis: Conduct comprehensive data analysis using tools like SPSS to uncover trends and patterns. - Innovative Solutions: Continuously explore and implement innovative solutions to enhance data analysis and build comprehensive data studies. - Preprocessing: Handle both structured and unstructured data for preprocessing. - Predictive Modeling: Build and integrate predictive models and machine-learning algorithms, including ensemble modeling. - Automation: Identify valuable data sources and automate collection processes. - Visualization: Present data using advanced visualization techniques to drive insights. - Strategic Solutions: Propose data-driven solutions and strategies to address business challenges. - Collaboration: Work closely with engineering and product development teams to ensure seamless integration of data solutions.  

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12-Jun-2024

Contact Center Agent

Riyadh

Job Description  The social beneficiaries program provides a unique opportunity to help the Kingdom of Saudi Arabia achieve change in the way its vulnerable citizens are supported by the Government. The review of the social beneficiary framework in KSA is a key pillar of The Vision 2030, the Kingdom’s nation-wide reform agenda.   The Contact Centre Agent handles in-bound and out-bound call activity, primarily initial contact with social beneficiaries arranging home visit appointments for surveys and subsequently questions around scheduling or re-scheduling.

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12-Jun-2024

Partnership Specialist - Employers

Jeddah

 Are you passionate about creating impactful partnerships and fostering employment opportunities? Join our dynamic team at Maximus as a Partnership Specialist (Employers)! We are seeking an enthusiastic professional to engage with new and existing employer partners, promoting placement opportunities for our beneficiaries and ensuring alignment with our strategic goals. Key Responsibilities: - Build and Maintain Relationships: Develop and nurture partnerships with key employers to identify placement opportunities. - Strategic Development: Create and implement employer partnership plans that align with Tamkeen Clinics’ broader strategy. - Identify Opportunities: Pinpoint organizations within growth industries for beneficiary placements post-empowerment. - Program Initiatives: Collaborate with employer partners to develop job fairs, information sessions, internships, and more. - Daily Business Development: Attend career fairs, network with employers, and build professional networks. - Customer Care: Provide exceptional service and prompt responses to employer partners. - Market Intelligence: Analyze trends to support the creation of effective plans and service delivery. - Compliance: Ensure adherence to company policies, safeguarding customer and employee data. - Reporting: Track and report on key performance indicators (KPIs) weekly. - Onboarding: Design and deliver corporate inductions for new employer partners. - Risk Management: Address compliance and risk-related issues as needed. - Team Collaboration: Work closely with colleagues and foster a culture of continuous learning and innovation.  

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11-Jun-2024

Partnership Manager

Riyadh

Full time

Responsibilities    - Develop monitoring systems and key performance indicators to be able to monitor performance and measure ROI from partnerships. - Set appropriate management controls and monitoring requirements in relation to weekly and monthly reporting and tracking for NPOs. - Monitor changes in the local market, drawing on intelligence from partners to create plans that meet changing local and regional circumstances and effectively deliver our services. - Manage the framework for management of NPOs providing direct services to customers as follows: - Support the continuous development of onboarding processes for NPO providers; - Develop, manage and provide input into the continual improvement of the NPO partnership framework documentation and processes; - Identify support needed by NPOs to build their technical capabilities and capacity. - Oversee the performance management of the NPOs, setting KPI’s and completing monthly/quarterly performance reviews with their team of Partnership Specialists. - Provide a framework for the Partnership Specialists to guide the NPOs to learn more about how to effectively perform internal quality assurance programs and develop standardized policies. - Lead a team of Partnership Specialists focused on forging deep relationships with: - NPO partners covering a range of support services, and - local regional employers and employment program leads which will ensure that a robust supply of routes to employment are available once a beneficiary is employment ready. - Review new partner agreements/contracts as proposed by Partnership Specialists ensuring they satisfy contractual requirements, contractual variations, renegotiating terms with existing partners where necessary so all agreements meet our delivery requirements. - Provide necessary support and guidance to all partners, including regulatory inspections, to improve their overall performance and delivery of services. - Deal with escalation issues raised by Partnership Specialists. - Act at all times within the company policies and procedures. - Ensure they are smartly dressed at all times, works in line with Maximus values, complies with the Maximus Code of Conduct, Guiding Principles and upholds ethical behavioural standards. - Comply with the Maximus security and privacy policies to ensure customer data, confidential data and personal information is always dealt with in a confidential and secure way, and our obligations around this are maintained. - Carry out all duties in a safe and proper manner in accordance with the company’s Health and Safety and Safeguarding Policies. - Deal with any other tasks, as and when required, appropriate to the position and situation. - Is able and willing to travel distances as required for the completion of their duties. - Provide feedback and coaching to team members and ensures development plans are in place and reviewed on a monthly basis. - Ensure adherence to Quality and Customer Experience standards both internally by Maximus teams and externally with our Partners. - Ensure high quality, timely management reviews and reports are completed for KSA management, steering committees or for operational needs or to meet client requirements as required. - Ensure a culture of customer service excellence and continuous improvement is established across the organization, including the robust use of the various performance management systems and tools. - Lead the team in developing and establishing best-practice policies, plans and processes and takes responsibility for regular review.

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02-Jun-2024

IT Support Analyst

Riyadh

• Support users for IT issues, request, and information.• Provide 1st/2nd/3rd Line IT Support to all end-user issues. • End-user device configuration management and deployment.• New user setup and support for user setup.• Support new IT initiatives for end-user computing and application services.• Troubleshoot desktop and system problems, diagnose, and solve hardware/software Incidents/problems.• Provide exceptional service support to the business and manage user requests timely.• Manage and support new user setup timely.• Perform root-cause-analysis for repeated issues and find permanent fixes.• Identifying hardware and software solutions.• Contribute to IT polices, processes and procedures.• Support IT initiatives and projects.

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30-May-2024