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Available Jobs

Partnership Specialist - NPO

Jeddah

Join Our Team as a Partnership Specialist! Are you passionate about making a positive impact in your community? Do you thrive on building strong relationships and partnerships? If so, we have the perfect opportunity for you! Position Overview: As a Partnership Specialist, you will play a vital role in engaging with new and existing NPO partners, educational institutions, and training guidance and employment partners. You will ensure alignment with our strategy and services, track and report on key performance indicators, and uphold NPO performance standards. Responsibilities: - Identify suitable NPO partners to provide practical support across multiple sectors. - Maintain relationships with existing partners, providing excellent customer care. - Gather intelligence to analyze market trends and adapt service delivery accordingly. - Monitor key performance indicators and produce reports on partner performance. - Provide support and guidance to partners to improve service delivery. - Ensure compliance with company policies and procedures at all times. Requirements: - Bachelor's degree in supply chain, business administration, marketing, or related field. - Strong MS Office skills, including advanced Excel and PowerPoint. - Valid driving license and own transportation. - Minimum 2 years' experience working with NPOs or in a related field. - Experience in stakeholder management and government contracting. - Passion for community service and making a difference.  

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20-May-2024

Telemarketer

Riyadh

Are you passionate about making a difference in the community? Do you have exceptional communication skills and a knack for building relationships? We are looking for a dedicated Telemarketer to join our dynamic team at Maximus. As a Telemarketer, you will be the first point of contact for our beneficiaries, providing vital information about our programmes, encouraging attendance, and offering continuous support. This role is crucial in ensuring our beneficiaries receive the assistance they need and stay engaged with our services. Responsibilities: - Make initial contact with social beneficiaries to: - Explain and sell the benefits and impact of our programmes. - Handle objections and negotiate to ensure beneficiaries understand the benefits and sign up for assessments. - Complete initial assessments and determine the appropriate beneficiary stream. - Provide information about the beneficiary portal. - Confirm additional information, such as disability status within the household. - Update Maximus systems with beneficiary information during all interactions. - Handle inbound calls from beneficiaries regarding: - Programme details. - Portal usage. - Application processes. - Eligibility inquiries. - Manage in-bound and out-bound calls to: - Arrange or re-arrange appointments. - Re-engage beneficiaries with updates. - Ensure sensitive information is handled confidentially, complying with Maximus policies and procedures. - Maintain a professional appearance and uphold Maximus values, the Code of Conduct, and ethical standards. - Collaborate with team members and other departments. - Foster a culture of continuous learning and innovation. - Identify opportunities to improve processes and participate in quality improvement training. - Ensure compliance with Maximus security and privacy policies to protect customer data. - Follow Health and Safety and Safeguarding Policies. - Perform additional tasks as required. Knowledge: - Bachelor's degree in a relevant subject. - Tech-savvy with knowledge of CRM systems or similar platforms. - Bi-lingual fluency in English and Arabic.  

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20-May-2024

Employment Coach

Abu Dhabi

Key Responsibilities - Responsible for managing a caseload of job seekers and assisting them through needs assessments, employment planning activities, career planning activities, training and service coordination, and job placement services. - Mentor job seekers through adjusting to new employment, including providing support with work issues -  Responsible for explaining the programme to job seekers including their rights and responsibilities, whilst registering the Job Seekers in accordance to contractual obligations and eligibility criteria. -  Explain and respond to questions or concerns regarding data protection, confidentiality and ground rules of the programme and the relationship in order to achieve buy-in to the programme. - Manages the upfront engagement with job seekers and owning the end-to-end relationship with the job seeker throughout their journey with the JPC - Responsibility for building a coaching relationship with individual job seekers which includes strength-based communications styles, providing support and encouragement, providing constructive feedback, and serving as the primary linkage between the job seekers and programme services. -  Monitoring job seeker progress through regular one-on-one meetings, adjusting employment plan activities as needed, and participating in case reviews with other team members for advice as needed. - Collaborating with the Employer Engagement Team to identify job seekers who qualify for job vacancies identified by the Employer Engagement Team and working with job seeker to prepare him or her for specific interviews. - Meet individuals’ performance measures (number of job seekers placed into employment and the number of job seekers who sustain employment) and work collegiately with other Employment Coaches to ensure total team goals are met. - Personal circumstances include willingness to work flexible hours, for example to make retention calls, help run outreach activities outside of normal working hours. - Perform other duties as may be assigned by management. - Manages the upfront engagement with job seekers and owning the end-to-end relationship with the job seeker throughout their journey with the JPC.

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17-May-2024

Employability Key Skills Trainer

UAE

- Develop and implement comprehensive training programs aimed at enhancing employability key skills among participants. - Create engaging and interactive training materials, including presentations, handouts, and activities, to support learning objectives. - Deliver training sessions in various formats, such as workshops, seminars, and one-on-one coaching sessions, both in-person and virtually. - Assess the skill levels and learning needs of participants through pre-training assessments and ongoing feedback mechanisms. - Provide personalised support and guidance to individuals to address their specific challenges and goals related to employability. - Collaborate with internal stakeholders and external partners to identify training needs and opportunities for program improvement. - Stay informed about current trends and best practices in employability training and incorporate relevant updates into program curriculum. - Track and evaluate the effectiveness of training programs through participant feedback, performance assessments, and outcome metrics. - Maintain accurate records of participant progress, attendance, and outcomes in compliance with program requirements and reporting standards.

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17-May-2024

Customer Connect Officer

Abu Dhabi

Our Maximus Customer Connect Officer Serves as the initial point of contact a job seeker may speak to who is interested in the programme – responsible for establishing a friendly, professional tone that reflects well on both Maximus and the HRA. Responsibilities - Guides Job Seekers (especially job seekers who are not confident with self-serve digital channels) through their registration and engagement process. - Answers job seeker questions (and occasionally other stakeholders who reach out). - Connects job seekers to an Employment Coach. - Perform data entry, as caller is providing information over the phone, in accordance with established individual objectives and defined quality levels. - Meet or exceed performance indicators as defined for this position. -  Operate IT and general office equipment under general direction to include Networked Computer, Telephone, and Headset. - Perform other duties as may be assigned by management.

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17-May-2024

Senior Graphic Designer

Riyadh

Are you a creative visionary with a knack for data visualization and motion graphics? Do you thrive in dynamic environments and enjoy collaborating with a diverse team? We’re looking for a Senior Graphic Designer to join our team in KSA. If you have experience with the Big 4 or other global consulting firms, we want to hear from you! Key Responsibilities: - Innovative Design: Create and execute a diverse portfolio of design projects that align with project KPIs and program vision. - Data Visualization: Develop monthly reports, capture marketing activities, and highlight successes and gaps. - Concept Development: Design materials focused on achieving program KPIs, including digital, social, and email marketing materials. - Event Design: Create memorable visual experiences for client meetings, beneficiary campaigns, partner engagement, and more. - Strategic Communication: Visually communicate key messages effectively, tailoring designs to audience requirements. - Brand Champion: Provide strategic recommendations, manage social media content, and ensure brand alignment across all materials. - On-Site Support: Function as a key marketing contact at events, capturing activities for reporting. - Agency Collaboration: Prepare briefs for agency partners and contribute ideas that bring our guidelines to life. - Narrative Development: Capture win stories and develop visual narratives for monthly reporting. Design Discipline: - Collaborative Efforts: Work with the marketing team and internal stakeholders on various projects, sharing insights for potential improvement. - Senior Liaison: Engage with senior leaders and clients to achieve timely sign-offs and approvals. - Brand Education: Educate internal clients on brand guidelines and design best practices, delivering training and updates. - Implementation Insights: Share insights on brand standards with the Head of Marketing in KSA and EMEA Marketing Director. Project Management: - From Concept to Completion: Manage design projects, lead brainstorming sessions, and develop project themes. - Proactive Engagement: Seek input and engage others for contributions, conducting meetings to understand project needs. - Creative Presentation: Present creative concepts to team members and internal clients, incorporating feedback thoughtfully. - Timely Delivery: Manage projects within brand guidelines and error-free, ensuring timely completion and reporting project status. - Stakeholder Engagement: Ensure alignment and appropriate approvals are achieved in a timely manner. - Efficient Multitasking: Organize tasks, prioritize, and successfully juggle multiple projects and priorities. - High-Quality Output: Link short timeframes with high-quality work, moving projects through production and liaising with external vendors if required. Capabilities & Credentials: - Detail-Oriented & Organized: Exceptional prioritization skills and ability to balance conflicting priorities. - Team-Oriented: Commitment to service and ability to work effectively in a team environment. - Purpose-Led: Desire to do meaningful work that makes a difference. - Effective Communication: Strong presentation skills and proficiency in presentation support tools. - Technical Proficiency: Advanced skills in Adobe Creative Suite, strong working knowledge of Microsoft Office, SharePoint design, and motion graphics. - Flexible Availability: Willingness to work overtime to meet project deadlines as needed.  

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15-May-2024

Senior Content Creator

Riyadh

Are you a creative powerhouse with a knack for crafting compelling content that drives engagement and awareness? Maximus is seeking a dynamic Senior Content Creator to support our operational programs and benefit our beneficiaries in KSA. If you have a passion for storytelling, a strategic mind, and the ability to create across multiple platforms, we want you on our team! Key Responsibilities: - Content Strategy & Creation: Develop and execute robust content strategies that blend approved messaging with graphic design, video, and written content. - Reporting & Analysis: Own and update the monthly reporting document weekly, capturing success stories and visual narratives. - Project Management: Manage design projects from concept to completion, including large print campaigns, social media, and marketing assets. - Collaborative Campaigns: Work closely with clients, designers, marketers, and stakeholders to create cohesive and impactful campaigns. - SEO & Social Media Optimization: Optimize content for search engines and social media to maximize visibility and reach. - Strategic Communication: Provide strategic recommendations for both print and digital mediums to achieve successful outcomes. - On-Site Support & Event Coverage: Serve as a key marketing contact, offering on-site support at events and capturing activities for reports.  

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15-May-2024

Partnership Specialist - NPO

Riyadh

Are you passionate about making a positive impact in your community? Do you thrive on building strong relationships and partnerships? If so, we have the perfect opportunity for you! Position Overview: As a Partnership Specialist, you will play a vital role in engaging with new and existing NPO partners, educational institutions, and training guidance and employment partners. You will ensure alignment with our strategy and services, track and report on key performance indicators, and uphold NPO performance standards. Responsibilities: - Identify suitable NPO partners to provide practical support across multiple sectors. - Maintain relationships with existing partners, providing excellent customer care. - Gather intelligence to analyze market trends and adapt service delivery accordingly. - Monitor key performance indicators and produce reports on partner performance. - Provide support and guidance to partners to improve service delivery. - Ensure compliance with company policies and procedures at all times. Requirements: - Bachelor's degree in supply chain, business administration, marketing, or related field. - Strong MS Office skills, including advanced Excel and PowerPoint. - Valid driving license and own transportation. - Minimum 2 years' experience working with NPOs or in a related field. - Experience in stakeholder management and government contracting. - Passion for community service and making a difference.  

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12-May-2024

Deputy Branch Manager

Jeddah

Are you ready to take the helm and drive operational excellence in a dynamic environment? We're seeking a Deputy Branch Manager to lead our operational delivery team, ensuring the smooth functioning of our regional site. As Deputy Branch Manager, you'll play a pivotal role in managing a team of Senior Case Managers and Case Managers, while also deputizing for the Branch Manager in their absence. Responsibilities: - Leadership: Lead and inspire a team of Senior Case Managers and Case Managers to achieve operational excellence. - Performance Monitoring: Utilize various data points to monitor KPIs and ensure performance targets are met. - Support and Coaching: Provide support, answers, and coaching to team members to enhance their confidence and performance. - Team Management: Oversee time and attendance, conduct performance check-ins, and ensure fair recruitment and development processes. - Compliance: Ensure adherence to company policies, HR regulations, and ethical standards at all times. - Customer Focus: Foster a culture of customer service excellence and continuous improvement across the organization. - Skills Enhancement: Identify high performers and facilitate their development, while ensuring all team members engage in ongoing development activities.  

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08-May-2024

Full Stack Software Developer

Riyadh

Job Description  Maximus is growing its portfolio of IT Applications services and now looking for a full stack developer who can work on multiple application developments and meet business and service delivery requirements. You will work with the software engineering managers to create, develop, and manage a software development plan and manage priorities, meet milestones, and deliver software as per requirement specifications. Role Objectives - Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth. - Develop new features and infrastructure in support of rapidly emerging business and project requirements. - Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design. - Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities. Responsibilities - Conceptualize, design, and build web applications by turning wireframes into effective code. - Work through the complete software development lifecycle, from scratch to launch. - Design user-based interactions through an impactful front-end architecture framework. - Develop functional databases, applications, and servers. - Code for various platforms to ensure functionality across multiple channels. - Analyze the architecture design and determine if existing codes, parameters, and functions can be effectively integrated as shared objects with the development of enterprise business components. - Develop and design RESTful services and APIs. - Manage database administration and hosting responsibilities. - Manage the quality of the system development process. - Troubleshoot issues and solve problems where needed. - Collaborate across teams via GitHub comments, documents, video conferences as required. - Ability to work under pressure and meet deadlines is a must have.

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07-May-2024