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Available Jobs

Communications Manager

Dubai

Full Time

This role is responsible for creating an inclusive communications landscape whereby employees are connected to our purpose, understand the business strategy and how they can contribute to the success of Maximus. The role facilitates a communications environment of leadership visibility, openness, transparency, two-way dialogue, recognition, and community building.   - Leads the implementation of the people engagement strategy and including the delivery and implementation of any key activities that foster a desired organisational culture.     - Project manages the roll out of the annual engagement survey, as well as associated feedback and analysis reporting to people managers and the HR teams across EMEA.     - Collaborates with HR Operations to ensure an agreed approach to action planning is being followed up and there are regular progress checks across the business to ensure actions are being taken in response to colleague feedback.     - Works with HR Operations teams to develop an approach to track and monitor engagement levels throughout the year across EMEA locations using pulse surveys and other means of feedback as necessary.     - Co-creates the employee communications strategy alongside the regional leadership team members.     - Works alongside the EMEA leadership to define an approach for designing and delivering comms to support business change and key priorities.     - Establishes manager communication forums across EMEA locations to ensure a cascade of appropriate business information on a regular basis.     - Defines a strategy to maximise audience engagement, including reviewing engagement/communication tools or platforms as appropriate per market.     - Designs the communication strategy of mission, vision and values.     - Works with the EMEA leadership team to design and execute business change communications.     - Works closely with HR leads across all HR functions to ensure the EMEA people agenda is supported by communications.     - Collaborate with the marketing team on opportunities for sharing external information in and vice versa     - Collaborates with Talent Acquisition and marketing to improve the EMEA employer value proposition in all markets.     - Maintains an external viewpoint on communications best practice and knowledge building about development in the communications landscape and implement learnings internally.     - Ensures a corporate communications robust forward planning process with key stakeholders across the business and align communications with business strategy.     - Manages communication conflicts, minimise unnecessary noise and mitigate missed comms and engagement opportunities.     - Works with leadership teams and HR Operations to plan for and manage a cadence of leadership communications and events across the business.     - Ensures an engaging tone of voice is executed across all content that is appropriate for the subject matter, and represents our brand.     - Ensures the team operates in a structured manner delivering core priorities, whilst being agile enough to respond to on-demand requests.     - Ensures the team are using collaboration tools such as 0365 to work efficiently with our stakeholders.     - Ensures an overarching look and feel is executed through all content and channels in line with employer branding and Maximus guidelines.    

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11-Aug-2022

Employment Coach Team Leader

Abu Dhabi

Full Time

- Responsible for meeting programme goals for job placements and job sustainments. - Leveraging deep knowledge of employment services and performance management to coach, develop and retain high-performing employment Coaches. - Assigning weekly and monthly goals to individual Employment Consultant staff, collecting daily metrics, and working with teams to achieve weekly goals while balancing the need for performance with the need of effecting quality job matches for individual job seekers. - Lead with integrity and instil a sense of purpose and mission that our work not only meets programme performance requirements but also changes lives. - Collaborate with Employer Engagement and Training Managers to ensure coordinated service delivery across the business. - Assume full responsibility as the first person responsible for compliant and quality service delivery within our Quality Assurance Plan. - Engage with the Quality Assurance Manager to support performance improvements as well as actively participate in discussions around continuous process improvements. - Work collaboratively with our government client and other stakeholders. - Perform other duties as may be assigned by management.

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04-Aug-2022

Talent & Development Administrator

Riyadh

Full Time

- Support in planning and arranging the engagement activities for the team - Support in liaising with the engagement ambassadors from the different locations in KSA to share ideas and implement the events - Support in T&L different programs such as the graduate's program in terms of communication and logistics, surveys, and others - Support in capturing the progress and attendance for the Tamheer candidates who are participating in the graduate program - Support in the communication with the different universities across the kingdom - Support in any ad hock objectives required from the T&L team    

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03-Aug-2022

Reporting and Client Relations Manager

Abu Dhabi

Full Time

- Responsible for building and establishing positive relationships between Maximus and the client - Liaising between the Operations team and the clients to ensure high quality delivery and prompt resolution of any issues - Understanding the customer’s business drivers, structure, and strategies, to ensure solutions have maximum business impact. - Providing thought leadership, superior value, and solution innovation “through the eyes of the customer”, this forms the cornerstones to building a meaningful long-term relationship. - Working with an involving the customer closely in the planning, execution, and periodic review of the business relationship to build customer loyalty and retention. - Building a superior knowledge of competitor tactics and strategies to drive unique differentiation, enabling the account team to demonstrate exclusive benefits. - Using technology as a means of reinforcement, idea exchange, and accelerating account team effectiveness - Developing and implement action plans to improve company-client relationship. Focusing on realistic, quantifiable, results oriented implementation is essential. - Developing and present weekly reporting and tracking service delivery against KPIs - Developing and presenting more comprehensive performance reporting, and continuous improvement plans on behalf of the Operations team to the client. This includes designing presentations and dashboards for client consumption - Ensuring client needs are communicated to the Operations Director and Leadership and factored into the goals of the programme - Working closely with Operations Director to set objectives and implement strategies necessary for achieving set goals and target - Analyzing industry trends to identify developments in client relations and adjust accordingly

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01-Aug-2022

Partnership Manager - UAE National

Abu Dhabi

Full Time

- Managing a community of partners in service delivery – helping to wrap support services around our job seekers where the specific support is outside the immediate scope of the JPC programme. - This includes developing and maintaining effective partner relationships with a range of service providers, from community organisations to technical skills providers. - Ensuring that partners are aligned to the vision and goals of the programme, as well as to the broader goals of the HRA. - Develop and delivery against effective governance plans for partners that including due diligence and establishment and ongoing management against programme KPIs. - Fostering a culture of collaboration across our partners – to establish a ‘community hub’ which shares best practices and makes the whole better than the sum of the parts. - Links back into our operational organization to help ensure that the needs of job seekers are understood and at the forefront of our partnership and community engagement work. - Completes weekly reporting and tracking service delivery against KPIs. - Monitors changes in the local market, drawing on intelligence from partners to create plans that meet changing local and regional circumstances and effectively deliver our services. - Perform other duties as may be assigned by management.

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31-Jul-2022

Employer Engagement Officer

Abu Dhabi

Full Time

- Responsible for engaging with employers and soliciting their commitment to work with our team for the purposes of helping employers fill open job vacancies. - Activities include: 1) identifying employers who have current or near future needs to fill job vacancies, 2) explaining the benefit of working with our team to receive free assistance with hiring, 3) working with the employer to identify job roles which closely align to our job seeker candidate pool. - Support interested employers by facilitating the hiring process including a1) understanding the job requirements and qualifications, 2) identifying qualified job seekers and presenting resumes to employers, 3) arranging for interviews, and 4) providing post-employment support as needed to help ensure new hires successfully sustain employment. - Be measured by metrics which drive programme performance including: 1) the number of vacancies identified (that align with job seeker profiles), 2) the number of job placements and 3) the number of placed job seekers who sustain work. - Apply ‘account management’ skills to develop a pool of employers and develop ‘brand loyalty’ that results in repeat requests from employers for assistance with their hiring needs as well as a source to identify other potential employer clients. - Personal circumstances include willingness to work flexible hours, for example to make retention calls, help run outreach activities outside of normal working hours. - Perform other duties as may be assigned by management.

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27-Jul-2022

Functional Trainer ( E-commerce/Data Analytics/ Finance)

Abu Dhabi

Full Time

Key Responsibilities   - Experience of working in the employment and skills sector and delivering to specified targets, quality standards and compliance measures is preferred - Plan, design and develop all training courses and supplementary materials, in collaboration with stakeholders and the central organizational development team.  - Versatile experience in delivering specialist and technical skills training courses g. courses in e-comms, data analytics, accounting   - L iaising with the operational team to ensure optimum uptake of courses - Deliver outstanding teaching learning and assessment to learners - Execute training sessions, webinars, workshops etc. in groups or individually - Work closely with and advise the employer and learner on the most appropriate route and level of learning - Monitor learner’s progression and ensure all forms of teaching, learning and assessment for each element of the qualification is completed enabling candidates to meet the criteria for achievement of the chosen qualification - Maintain learner records accurately, both hard copy and electronically, and ensure all evidence for all visits is readily available and accessible for audit and quality purposes - Team player comfortable working with minimum supervision using personal drive, enthusiasm and presence to succeed - Passionate about providing high-quality participant-focused services and learner development - Effective and clear communicator with excellent presentation skills - Maintaining a safe and healthy training environment by following organisation standards and contractual regulations.  - Perform other duties as may be assigned by management

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22-Jul-2022

Employment Services Management

Abu Dhabi

Full Time

Maximus, Inc., is a global corporation founded in 1975, with more than 34,000 employees worldwide. Maximus is headquartered in Reston, Virginia, USA, and supports hundreds of Federal, state, and local government customers throughout the world. At Maximus Gulf, we partner with GCC governments to provide efficient, high-quality, essential employment services to citizens. Our team of experienced professionals is dedicated to helping people overcome personal and professional barriers and connecting them with meaningful employment. We understandthatoureffortsmakeadifferenceinpeoples’lives, andwearepassionateaboutwhatwedo.   As we are expanding our operations in the region, we would like to invite professionals  from the employment services management space, to apply for our upcoming job opportunities in KSA, UAE and Oman.   AvailableJob Opportunities:   •OperationsDirector •Operations Manager •EmployerEngagement Director •QualityAssuranceManager •Reporting&Client RelationsManager •Employment Coach Manager •EmploymentCoachMentor

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18-Jul-2022

Marketing & Events Coordinator

Riyadh

Full Time

Maximus is a global leading provider of government-sponsored programs, who since 1975 has operated under its founding mission of Helping Government Serve the People, transforming public policy into a variety of programs that change lives. Delivering innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, cost-effectiveness, quality, and efficiency. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Saudi Arabia, United Kingdom, Australia, Canada & Sweden. Primary Objective:            The Marketing & Events Assistant works as a support to the Marketing and Events manager to develop resources that enable all project teams to achieve their mission and objectives. He/ She collaborates with all members of the staff to strategically cultivate and nurture relationships with all stakeholders internally and externally. Responsibilities: Creating and managing our events calendar. Developing event concepts. Managing event budgets. Site selection. Coordinating logistical elements. Organizing marketing material. Processing payments and invoices. Engaging with vendors and arranging security. Liaising with speakers and preparing speaking notes. Post-event reporting.   Person Specification Qualifications/Experience Bachelor's Degree in Marketing, Public Relations or equivalent education background. Experience as Events Coordinator. Saudi National.    

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27-Jun-2022

Quality Assurance Manager

Abu Dhabi

Full Time

- Works with corporate resources to develop an approved Quality Assurance Plan which: a) incorporates contractual, policy and operational standards and b) describes how these are monitored, measured, and reported. - Conducts quality audits in accordance with the plan and reports out individual audit exceptions along with identifying emerging trends and recommendations for remedial actions. - Uses appropriate change control processes to implement approved process improvements to team training materials and/or operational procedures as well as contractual changes or changes in government policy or procedure. - Works with individuals / team leads to explain individual audit findings and provide remedial training; where necessary, work with programme management to develop individual performance improvement plans. - Collaborates with global corporate quality assurance in a global community of practice and incorporates best practice procedures, as appropriate. - Serves as programme champion for continuous process improvements by soliciting input across the business and incorporating it into ad hoc discussions as well as part of formal Quality Assurance reports. - Perform other duties as may be assigned by management

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21-Jun-2022