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The Content Creator is responsible for creating and developing high-quality content for various digital platforms, such as websites, social media, blogs, and email marketing campaigns. Their main goal is to create engaging and informative content that attracts and retains the target audience, increases website traffic, and generates leads .
Responsibilities
Create and publish high-quality content for various digital platforms, such as website copy, blog posts, social media updates, email marketing campaigns, and other marketing collateral.
Conduct research to develop and write content that is informative, engaging, and relevant to the target audience.
Collaborate with the marketing and design teams to develop content marketing strategies and plans that align with the Maximus Gulf’s goals and objectives.
Optimize content for search engines (SEO) and incorporate keywords and meta tags to improve search engine rankings.
Proofread and edit content to ensure that it is error-free, consistent, and adheres to the company's brand voice and style guidelines.
Analyze and report on content performance metrics (such as website traffic, engagement rates, and lead generation) to identify areas for improvement and make data-driven recommendations.
Collaborate with the design team to create and develop engaging and relevant content for marketing briefs and social media platforms.
Monitor and respond to social media comments, messages, and reviews in a timely and appropriate manner.
Stay up to date with the latest industry trends, tools, and best practices and share knowledge with the team.
Any other duties that may be required and assigned by management.
Our Maximus Customer Connect Officer Serves as the initial point of contact a job seeker may speak to who is interested in the programme – responsible for establishing a friendly, professional tone that reflects well on both Maximus and the HRA.
Responsibilities
- Guides Job Seekers (especially job seekers who are not confident with self-serve digital channels) through their registration and engagement process.
- Answers job seeker questions (and occasionally other stakeholders who reach out).
- Connects job seekers to an Employment Coach.
- Perform data entry, as caller is providing information over the phone, in accordance with established individual objectives and defined quality levels.
- Meet or exceed performance indicators as defined for this position.
- Operate IT and general office equipment under general direction to include Networked Computer, Telephone, and Headset.
- Perform other duties as may be assigned by management.
The Partnership Manager manages a team of Partnership Specialist based remotely at the clinic sites covering 7 regional offices who identify suitable regional partners and interface and provide day to day management.
The Partnership Manager is responsible for ensuring the various partners (including NPOs, educational institutions, empowerment service delivery organizations and employers) are effectively engaged and supported through our international best practice partnership framework.
Responsibilities
▪ Develop monitoring systems and key performance indicators to be able to monitor performance and measure ROI from partnerships.
▪ Set appropriate management controls and monitoring requirements in relation to weekly and monthly reporting and tracking for NPOs.
▪ Monitor changes in the local market, drawing on intelligence from partners to create plans that meet changing local and regional circumstances and effectively deliver our services.
▪ Manage the framework for management of NPOs providing direct services to customers as follows:Support the continuous development of onboarding processes for NPO providers; Develop, manage and provide input into the continual improvement of the NPO partnership framework documentation and processes; Identify support needed by NPOs to build their technical capabilities and capacity.
Oversee the performance management of the NPOs, setting KPI’s and completing monthly/quarterly performance reviews with their team of Partnership Specialists.
Provide a framework for the Partnership Specialists to guide the NPOs to learn more about how to effectively perform internal quality assurance programs and develop standardized policies.
▪ Lead a team of Partnership Specialists focused on forging deep relationships with:
NPO partners covering a range of support services, and local regional employers and employment program leads which will ensure that a robust supply of routes to employment are available once a beneficiary is employment ready. ▪ Review new partner agreements/contracts as proposed by Partnership Specialists ensuring they satisfy contractual requirements, contractual variations, renegotiating terms with existing partners where necessary so all agreements meet our delivery requirements.
▪ Provide necessary support and guidance to all partners, including regulatory inspections, to improve their overall performance and delivery of services.
▪ Deal with escalation issues raised by Partnership Specialists.
▪ Act at all times within the company policies and procedures.
▪ Ensure they are smartly dressed at all times, works in line with Maximus values, complies with the Maximus Code of Conduct, Guiding Principles and upholds ethical behavioralstandards.
▪ Comply with the Maximus security and privacy policies to ensure customer data, confidential data and personal information is always dealt with in a confidential and secure way, and our obligations around this are maintained.
▪ Carry out all duties in a safe and proper manner in accordance with the company’s Health and Safety and Safeguarding Policies.
▪ Deal with any other tasks, as and when required, appropriate to the position and situation.
▪ Is able and willing to travel distances as required for the completion of their duties.
▪ Provide feedback and coaching to team members and ensures development plans are in place and reviewed on a monthly basis.▪ Ensure adherence to Quality and Customer Experience standards both internally by Maximus teams and externally with our Partners.
▪ Ensure high quality, timely management reviews and reports are completed for KSA management, steering committees or for operational needs or to meet client requirements as required.
▪ Ensure a culture of customer service excellence and continuous improvement is established across the organization, including the robust use of the various performance management systems and tools.
Join Our Team as an Empowerment Trainer
About Us: We are dedicated to empowering individuals on their journey towards personal and professional growth. Our mission is supported by a team of passionate Empowerment Trainers who deliver transformative training courses, workshops, and coaching sessions.
Responsibilities:
- Deliver pre-designed workshops to beneficiaries, ensuring engagement and knowledge transfer.
- Manage workshop scheduling and attendance records in our CRM system.
- Customize workshop content to meet specific beneficiary needs.
- Conduct group preparation sessions for pre-employment interviews.
- Evaluate job readiness and provide personalized support and advice.
- Collaborate with NPOs through training and workshops as needed.
- Continuously update and enhance training materials based on feedback and industry trends.
- Meet monthly KPIs for training delivery and administration.
Benefits:
- Competitive salary and benefits package.
- Opportunity to make a meaningful impact on individuals' lives.
- Professional development and growth opportunities.
If you are passionate about empowering others and have the skills and experience we're looking for, we invite you to join our dynamic team. Apply now and embark on a rewarding journey with us. Are you passionate about making a positive impact in your community? Do you thrive on building strong relationships and partnerships? If so, we have the perfect opportunity for you!
Position Overview: As a Partnership Specialist, you will play a vital role in engaging with new and existing NPO partners, educational institutions, and training guidance and employment partners. You will ensure alignment with our strategy and services, track and report on key performance indicators, and uphold NPO performance standards.
Responsibilities:
- Identify suitable NPO partners to provide practical support across multiple sectors.
- Maintain relationships with existing partners, providing excellent customer care.
- Gather intelligence to analyze market trends and adapt service delivery accordingly.
- Monitor key performance indicators and produce reports on partner performance.
- Provide support and guidance to partners to improve service delivery.
- Ensure compliance with company policies and procedures at all times.
Requirements:
- Bachelor's degree in supply chain, business administration, marketing, or related field.
- Strong MS Office skills, including advanced Excel and PowerPoint.
- Valid driving license and own transportation.
- Minimum 2 years' experience working with NPOs or in a related field.
- Experience in stakeholder management and government contracting.
- Passion for community service and making a difference.
Are you passionate about creating impactful partnerships and fostering employment opportunities?
Join our dynamic team at Maximus as a Partnership Specialist (Employers)! We are seeking an enthusiastic professional to engage with new and existing employer partners, promoting placement opportunities for our beneficiaries and ensuring alignment with our strategic goals.
Key Responsibilities:
- Build and Maintain Relationships: Develop and nurture partnerships with key employers to identify placement opportunities.
- Strategic Development: Create and implement employer partnership plans that align with Tamkeen Clinics’ broader strategy.
- Identify Opportunities: Pinpoint organizations within growth industries for beneficiary placements post-empowerment.
- Program Initiatives: Collaborate with employer partners to develop job fairs, information sessions, internships, and more.
- Daily Business Development: Attend career fairs, network with employers, and build professional networks.
- Customer Care: Provide exceptional service and prompt responses to employer partners.
- Market Intelligence: Analyze trends to support the creation of effective plans and service delivery.
- Compliance: Ensure adherence to company policies, safeguarding customer and employee data.
- Reporting: Track and report on key performance indicators (KPIs) weekly.
- Onboarding: Design and deliver corporate inductions for new employer partners.
- Risk Management: Address compliance and risk-related issues as needed.
- Team Collaboration: Work closely with colleagues and foster a culture of continuous learning and innovation.
Qualifications:
- Education: Bachelor’s degree in business administration, marketing, or a related field.
What We Offer:
- Competitive salary and benefits.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- The chance to make a real impact in the community.
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Project Planning and Coordination: Assist in the development and implementation of project plans, schedules, and budgets. Coordinate tasks and deliverables to ensure projects are completed on time and within scope.
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Communication and Collaboration: Serve as a liaison between project teams, stakeholders, and management, ensuring clear and effective communication. Facilitate meetings and provide regular updates on project status.
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Documentation and Reporting: Maintain accurate project documentation, including meeting minutes, progress reports, and risk assessments. Prepare and distribute project reports and documentation to stakeholders as needed.
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Presentation Skills: Develop and design professional presentations to communicate project status, milestones, and outcomes to stakeholders. Utilize various presentation tools and software to create engaging and informative visual content.
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Problem-Solving and Adaptability: Identify potential project issues and risks, and work with the project team to develop and implement mitigation strategies. Adapt to changing project requirements and priorities to ensure successful project completion.
Are you passionate about empowering individuals to reach their full potential? Do you thrive in a role where you can make a real difference in people's lives? If so, we have the perfect opportunity for you!
About Us:
At Maximus KSA, we are dedicated to helping individuals navigate their empowerment journey with confidence and support. Our team is committed to providing top-notch guidance and assistance to beneficiaries, ensuring they receive the resources and encouragement needed to succeed.
Key Responsibilities:
- Welcome beneficiaries and provide detailed information about our program and its benefits.
- Guide beneficiaries through the assessment process, utilizing technology such as handheld tablets.
- Conduct motivational interviews and discuss assessment outcomes with beneficiaries.
- Create action plans based on assessment results and available services.
- Monitor beneficiary progress and maintain up-to-date case notes.
- Escalate any unresolved queries and ensure beneficiary satisfaction through surveys.
- Collaborate with team members and other departments to ensure seamless service delivery.
- Uphold company policies, procedures, and ethical standards at all times.
Are you passionate about quality assurance and continuous improvement? Do you thrive in dynamic environments where your efforts directly impact service excellence? If so, Maximus KSA is looking for a dedicated Quality Officer to ensure our products and services meet the highest standards.
About Us:
Maximus KSA is a leader in providing exceptional customer experiences and service delivery. We believe in fostering a culture of continuous improvement and innovation, ensuring that we not only meet but exceed our clients' and beneficiaries' expectations.
Key Responsibilities:
- Quality Monitoring and Feedback: Plan and execute quality monitoring activities, gather feedback from diverse sources, and continuously enhance customer experience.
- Conduct Quality Reviews: Utilize the Quality Framework to undertake reviews and report findings, ensuring standards are met.
- Customer Interaction Observations: Evaluate customer interactions, provide ratings, and offer feedback for improvement.
- Analyze Customer Satisfaction: Evaluate survey results, facilitate Focus Groups, and drive continuous improvement initiatives.
- Cross-Functional Collaboration: Work with various teams to address quality issues and implement corrective actions.
- Staff Training and Development: Provide training on quality management procedures and support staff development.
- Perform Quality Checks: Ensure compliance with contractual criteria through meticulous quality checks.
- Lead Stakeholder Reviews: Conduct regular quality reviews with stakeholders and support improvement plans.
- Data Analysis and Reporting: Collect and analyze quality data to identify trends and suggest process improvements.
- Compliance and Audits: Perform internal audits and ensure adherence to company policies and standards.
Are you passionate about quality assurance and continuous improvement? Do you thrive in dynamic environments where your efforts directly impact service excellence? If so, Maximus KSA is looking for a dedicated Quality Officer to ensure our products and services meet the highest standards.
About Us:
Maximus KSA is a leader in providing exceptional customer experiences and service delivery. We believe in fostering a culture of continuous improvement and innovation, ensuring that we not only meet but exceed our clients' and beneficiaries' expectations.
Key Responsibilities:
- Quality Monitoring and Feedback: Plan and execute quality monitoring activities, gather feedback from diverse sources, and continuously enhance customer experience.
- Conduct Quality Reviews: Utilize the Quality Framework to undertake reviews and report findings, ensuring standards are met.
- Customer Interaction Observations: Evaluate customer interactions, provide ratings, and offer feedback for improvement.
- Analyze Customer Satisfaction: Evaluate survey results, facilitate Focus Groups, and drive continuous improvement initiatives.
- Cross-Functional Collaboration: Work with various teams to address quality issues and implement corrective actions.
- Staff Training and Development: Provide training on quality management procedures and support staff development.
- Perform Quality Checks: Ensure compliance with contractual criteria through meticulous quality checks.
- Lead Stakeholder Reviews: Conduct regular quality reviews with stakeholders and support improvement plans.
- Data Analysis and Reporting: Collect and analyze quality data to identify trends and suggest process improvements.
- Compliance and Audits: Perform internal audits and ensure adherence to company policies and standards.
Available Jobs
Content Creator
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