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Available Jobs

BI Developer

Riyadh

Full time

  A BI Developer is responsible for translating business needs into technical specifications and building BI solutions accordingly. They design and deploy reporting tools, maintain data analytics platforms, and create databases to store data. They also conduct data analysis, develop visualizations and reports, and collaborate with teams to integrate systems. Their role involves troubleshooting, improving existing BI systems, and ensuring the accuracy and efficiency of data-driven solutions.   Responsibilities · Translate business needs to technical specifications. · Design, build and deploy BI solutions (e.g. reporting tools) · Maintain and support data analytics platforms (e.g. MicroStrategy) · Create tools to store data (e.g. OLAP cubes) · Conduct unit testing and troubleshooting. · Evaluate and improve existing BI systems. · Collaborate with teams to integrate systems. · Develop and execute database queries and conduct analyses. · Create visualizations and reports for requested projects. · Develop and update technical documentation    

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06-Nov-2024

Data Analyst - Tamheer

Riyadh

looking for data analyst, familiar with data base systems, reporting tools, visualization, and data cleansing and analysis techniques.

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05-Nov-2024

Claims & Compliance Officer

Riyadh

Full time

- Validating all claimable outcomes for all projects to ensure compliance with the contractual requirements. - Verifying accuracy of billing data and ensuring that it is complete and in accordance with the project financial regulations and compliance standards. - Generating claims and other billing documents, including links to centralized claim evidence for invoicing purposes. - Maintain accurate records of all validated outcomes in the Max360 CRM and prepare regular reports on rejected outcomes to enable corrective action and performance forecasting. - Managing accurate records of customer billing and claim information. - Resolving billing and claim related inquiries from clients and providing customer services as needed. - Communicating with clients and operational department to resolve billing discrepancies and validation errors. - Maintain a good working knowledge of the financial collection schedule for each project and timelines for completing claims for each client. - Keeping up to date with any changes in project contractual requirements and adapting billing processes accordingly. - Generating reports and providing management with accurate, timely billing and payment information. - Maintain strict confidentiality related to data. - Always act ethically and in line with Maximus values and policies. - Any other duties that may be required and assigned by management.

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04-Nov-2024

Functional Skills Trainer - English

UAE

Functional Skills Trainer - English   Job Summary:The job involves conducting continuous needs analysis to identify skill gaps, designing and developing training courses, coordinating and managing workshops, evaluating job readiness of candidates, liaising with operational teams, managing course information, providing support for recruitment processes, and maintaining a safe training environment.Job Responsibility:- Conducting needs analysis with staff, businesses, and candidates- Planning, designing, and developing training courses and supplementary materials- Coordinating, delivering, and managing training courses and workshops- Keeping up to date with training course topics- Observing and evaluating candidates' job-readiness and providing advice for further support- Liaising with operational teams for course referrals- Entering and managing course information on Maximus case management system- Supporting job fairs or employer recruitment processes- Maintaining a safe and healthy training environment- Performing other duties as assigned by management

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29-Oct-2024

Employment Coach Team Leader

Abu Dhabi

- Leadership and Team Management:Provide day-to-day leadership and supervision to a team of Employment Coaches, ensuring they are motivated, effective, and well-supported in their roles. - Performance Management:Monitor team and individual performance against KPIs, including job placement targets, client engagement, and retention. Conduct regular performance reviews and coaching sessions to ensure continuous improvement. - Training and Development:Identify training needs within the team and provide coaching, mentorship, and professional development opportunities to enhance skills and effectiveness. Conduct training sessions as needed. - Client and Stakeholder Management:Ensure that ECs deliver tailored coaching to job seekers, addressing their individual needs and barriers to employment. Support the team in resolving complex cases and challenges. - Caseload Monitoring:Oversee the caseload distribution among ECs, ensuring that workloads are balanced and that each EC is managing their assigned cases efficiently. - Quality Assurance:Review and maintain high standards of service delivery, ensuring compliance with policies, procedures, and contractual obligations. Conduct audits of ECs' client documentation and interactions. - Reporting and Data Management:Analyze and report on team performance, including progress towards employment outcomes, client engagement metrics, and other key performance indicators. Ensure accurate and timely reporting to senior management. - Collaboration:Work closely with other departments and external stakeholders, including training providers, employers, and local agencies, to support job seekers and create employment opportunities. - Continuous Improvement:Identify opportunities for process improvements and implement initiatives to enhance the effectiveness of employment services. Lead on strategic projects or initiatives as required. - Specialized Coaching Sessions:Facilitate targeted sessions for ECs on topics like performance coaching, motivation, and employment strategies. Key Skills and Qualifications - Experience:Proven experience in employment services, coaching, or career advising. Prior experience in a leadership or supervisory role is strongly preferred. - Skills: - Strong leadership and team management skills. - Excellent communication, coaching, and mentoring abilities. - Ability to work under pressure and meet performance targets. - Strong organizational and multitasking skills. - Ability to analyze data and report on team performance. - Personal Attributes: - Highly motivated and results-oriented. - Empathetic - Proactive and solution-focused in addressing challenges. Additional Requirements: - Flexibility to travel locally for meetings, training, and events as required.

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15-Oct-2024

Quality Officer - Riyadh

Riyadh

Full time

Are you passionate about quality assurance and continuous improvement? Do you thrive in dynamic environments where your efforts directly impact service excellence? If so, Maximus KSA is looking for a dedicated Quality Officer to ensure our products and services meet the highest standards. About Us: Maximus KSA is a leader in providing exceptional customer experiences and service delivery. We believe in fostering a culture of continuous improvement and innovation, ensuring that we not only meet but exceed our clients' and beneficiaries' expectations. Key Responsibilities: - Quality Monitoring and Feedback: Plan and execute quality monitoring activities, gather feedback from diverse sources, and continuously enhance customer experience. - Conduct Quality Reviews: Utilize the Quality Framework to undertake reviews and report findings, ensuring standards are met. - Customer Interaction Observations: Evaluate customer interactions, provide ratings, and offer feedback for improvement. - Analyze Customer Satisfaction: Evaluate survey results, facilitate Focus Groups, and drive continuous improvement initiatives. - Cross-Functional Collaboration: Work with various teams to address quality issues and implement corrective actions. - Staff Training and Development: Provide training on quality management procedures and support staff development. - Perform Quality Checks: Ensure compliance with contractual criteria through meticulous quality checks. - Lead Stakeholder Reviews: Conduct regular quality reviews with stakeholders and support improvement plans. - Data Analysis and Reporting: Collect and analyze quality data to identify trends and suggest process improvements. - Compliance and Audits: Perform internal audits and ensure adherence to company policies and standards.  

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08-Oct-2024

Researcher

Riyadh

Our Researcher is responsible for conducting thorough and accurate research using both qualitative and quantitative methods to support our projects and initiatives and analysis and interpretation of data using statistical tools and software.   Responsibilities    - Design and implement research studies in line with project goals. - Collect data through various methods such as surveys, interviews, and database research. - Gather data from various sources, including surveys, databases, government reports and academic studies. - Analyze policy proposals, existing regulations and legislative trends to assess their impacts. - Utilize appropriate research methodologies and techniques. - Analyze and interpret data using statistical tools and software. - Identify trends, patterns, and insights from data. - Prepare comprehensive reports and presentations summarizing findings. - Conduct thorough literature reviews to contextualize research findings. - Stay updated with the latest research, policy changes, developments and advancements in the field. - Work collaboratively with team members and other departments to integrate research findings into projects. - Communicate research results and recommendations to stakeholders. - Document all research processes, methodologies, and findings. - Prepare detailed reports, articles, and papers for publication or presentation. Ensure all research activities comply with relevant ethical and legal standards. - Collaborate with team members and other departments. - Foster a culture of continuous learning and innovation. - Ensure adherence to Quality and Customer Experience standards both internally by Maximus teams and externally with our Partners. - Ensure a culture of customer service excellence and continuous improvement is established across the organization, including the robust use of the various performance management systems and tools.

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19-Sep-2024

Employment Coach (UAE Nationals)

Abu Dhabi

  Key Responsibilities:Individual Coaching & Support: - Work one-on-one with job seekers to assess their skills, experience, and career goals. - Help develop personalised employment plans and set achievable goals. - Provide career counseling and job search strategies, including resume writing, interview preparation, and job application support.Job Matching & Placement: - Identify suitable job opportunities for job seekers and assist them in applying for these roles. - Liaise with employers to understand their recruitment needs and match job seekers to appropriate vacancies. - Prepare job seekers for job interviews and workplace expectations. Training & Development: - Identify skill gaps and recommend appropriate training, workshops, or courses to improve employability. - Support job seekers in developing soft skills such as communication, teamwork, and time management.  Overcoming Barriers: - Assist clients in overcoming personal, social, or logistical barriers to employment, such as transportation, childcare, or health issues. - Collaborate with external agencies or service providers to offer additional support where needed. Monitoring & Evaluation: - Track clients' progress throughout the job search process, ensuring regular follow-ups. - Maintain accurate records of client interactions, job applications, and outcomes. - Provide reports on job placements and employment outcomes to management. Program Management: - Stay updated on labor market trends, job opportunities, and training programs. - Collaborate with other Employment Coaches, program coordinators, and team members to achieve targets and improve services. - Ensure compliance with program goals, performance standards, and client service expectations.  

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17-Sep-2024