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Job Posting Status is Expired Please note that the job is not published for job seekers and you will not receive any applicants due to the job status.

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Employment Coach Team Leader

Abu Dhabi, UAE Posted 2022/06/24 10:32:17 Expires 2022-10-03 Ref: JB1100024728

Job Description

  • Responsible for meeting programme goals for job placements and job sustainments.
  • Leveraging deep knowledge of employment services and performance management to coach, develop and retain high-performing employment Coaches.
  • Assigning weekly and monthly goals to individual Employment Consultant staff, collecting daily metrics, and working with teams to achieve weekly goals while balancing the need for performance with the need of effecting quality job matches for individual job seekers.
  • Lead with integrity and instil a sense of purpose and mission that our work not only meets programme performance requirements but also changes lives.
  • Collaborate with Employer Engagement and Training Managers to ensure coordinated service delivery across the business.
  • Assume full responsibility as the first person responsible for compliant and quality service delivery within our Quality Assurance Plan.
  • Engage with the Quality Assurance Manager to support performance improvements as well as actively participate in discussions around continuous process improvements.
  • Work collaboratively with our government client and other stakeholders.
  • Perform other duties as may be assigned by management.

Skills

  • Bachelor's degree in social services field, business administration, or related field.
  • Two years or more experience in a performance focused role, plus demonstrated effectiveness in working as employer consultant or similar position.
  • Case management and employment services experience preferred.
  • Ability to interact successfully with private sector employers, as well as other staff in your team, your supervisor, and the public.
  • Ability to use tools to assess candidate’s needs, create specific action plans, including appropriate training, which lead directly to employment.
  • Proficiency in word processing and spreadsheet software and other general Office programmes.
  • Excellent time management, organization interpersonal written and verbal communication skills.
  • Must work well in teams as well as independently and be motivated by stretching performance targets established for this position.
  • Ability to perform comfortable in fast-paced, deadline-orientate work environment, and to successfully execute many complex tasks simultaneously.
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment with an ability to successfully execute many complex tasks simultaneously.
  • Bi-lingual fluency in English and Arabic preferred.

Job Details

Job Location Abu Dhabi, UAE
Job Sector Training and Development
Employment Status Full time
Employment Type Full Time Unlimited
Number of Vacancies 3

Preferred Candidate

Career Level Mid Career
Residence Location United Arab Emirates
Nationality United Arab Emirates
Educational level Bachelor's degree

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